Trong bài viết này
Symptoms
The previously installed version of Office 2010 prompts the user lớn change the product key. The screen then disappears, & shows no response when sản phẩm key change is clicked.
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Cause
This may be caused when the product keys of Office 2010 programs vì chưng not match.
How lớn fix
This issue can be resolved by removing the Office 2010 registry values.
The following describes how to lớn modify the registry. Incorrect registry modification can cause serious problems, so please proceed with extra caution. For additional protection, you are recommended to bachồng up the registry before modifying it. This allows you lớn restore the registry if a problem occurs. For more information about backing up the registry, see Baông xã up the registry.
Click Start
If the user trương mục control message appears, enter the administrator password, or cliông xã Yes.
In Registry Editor, go khổng lồ the HKEY_LOCAL_MACHINESOFTWAREgrumpygourmetusa.comOffice14.0Registration path.
Tip
If the operating system is Windows 7 64-bit, go to lớn the HKEY_LOCAL_MACHINESOFTWAREWow6432Nodegrumpygourmetusa.comOffice14.0Registration path.
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There are several GUID (Globally Unique Identifiers), consisting of a combination of alphanumeric characters, in the Registration subpath. Each GUID specifies the program that is installed on your computer. Cliông xã each GUID to view the registry entries in the right pane, & find & select the GUID that contains the relevant Office program version.
After selecting the GUID that contains the Office program version, find và right-cliông xã DigitalProductID & cliông xã delete.
Cliông chồng Yes when the confirm value delete message appears.
Find & right-cliông chồng ProductID and cliông chồng delete.
Cliông xã Yes when the confirm value delete message appears.
Cthất bại Registry Editor and restart the computer.
When you run any Office 2010 program, the Enter your sản phẩm key screen will appear. Enter the correct hàng hóa key to complete hàng hóa key change.
Issue resolved?
Reference materials
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